Pakistan to make passport services paperless with digital and AI tools

The Interior Minister Mohsin Naqvi has appointed Muhammad Ali Randhawa as the new Director General of Immigration and Passports. The goal is to make the system fully paperless and reduce long delays in processing passports.

The new DG has been given the important task of digitizing the department. This reform uses technology to reduce human interference, fight corruption, and eliminate the agent culture that has affected some offices. Mohsin Naqvi says the main priority is to make services easier for the public.

Recently, the government changed passport office timings. Now, offices work Monday to Friday instead of just four days, which helps clear the backlog of applications faster. This ensures people do not face delays when applying for passports.

Muhammad Ali Randhawa brings experience from his previous role as Chief Commissioner Islamabad. With digital systems, passport verification will be more precise and prevent misuse or criminal issuance of passports.

This reform marks a step toward modern governance in Pakistan. It aims to make the passport service more efficient, transparent, and citizen-friendly, focusing on better service for everyone.