BISP 8171 SMS Not Received? Here’s How to Fix It & Check Eligibility Online

If you’ve been waiting for your 8171 SMS but it never arrived, you’re not the only one. Many deserving families face this issue even when they qualify for BISP payments. Here’s a complete guide to fix it and check your status online.

Why You Might Not Be Getting the 8171 SMS

There are several common reasons why people don’t receive their SMS from 8171:

• Your mobile number isn’t registered or has changed recently
• SIM card is not linked to your CNIC
• Your SIM may be inactive or blocked
• Your biometric data or poverty score isn’t verified
• CNIC details in BISP or NADRA are incorrect or incomplete
• System delays can also happen during busy times

How to Check Eligibility Without SMS

There are two simple ways to check your status if you didn’t get the SMS:

Method 1: “Use the 8171 Web Portal”

Visit the official portal, enter your CNIC and captcha, and click the check button. The result will show your current status, such as “Payment ready”, “Under review”, or “Not eligible”.

Method 2: “Send Your CNIC via SMS”

Type your 13-digit CNIC in your mobile message and send it to 8171. Make sure the SIM is active and registered in your name.

Fixing the SMS Issue – A Step-by-Step Guide

If you’re not getting any SMS, try the following steps:

1. Visit your nearest BISP office and request to update your mobile number.

2. Provide a SIM that’s registered under your own CNIC.

3. Update your CNIC at NADRA if it has errors or is expired.

4. Complete biometric verification at a BISP center if needed.

5. Ask for a new NSER or dynamic survey if your family data is outdated.

6. Wait 3–5 days and check again via SMS or portal.

Understanding Your Status Message

Why isn’t 8171 sending SMS to me?
Your mobile number might be inactive or not linked to your CNIC.

Can someone else check my status online?
Yes, just enter your CNIC on any device with internet access.

My CNIC is expired—will I get the message?
No. Update it through NADRA first, then recheck.

Does incomplete biometric data affect SMS?
Yes. Incomplete verification may stop both messages and payments.

How long after updating does the system show results?
Usually 3 to 5 working days.

Final Tips for BISP Beneficiaries

• Always use a SIM registered under your CNIC.
• Keep your CNIC valid and details updated.
• Use official 8171 methods only.
• Be alert and check your mobile regularly.
• Never share personal data with unknown people.