Pakistan Railways announces tickets refund policy
30 January, 2025 15:43
The Pakistan Railways on Saturday announced a new refund policy for tickets purchased from POS counters and online through RABTA.
As per the notification issued by the Pakistan Railways, passengers, who bought tickets through Point of Sale (POS) counters, will be able to get a refund of up to 90 percent within 48 hours before train’s departure.
While 80 percent of the amount will be refunded if tickets were returned between 48 to 24 hours before the departure.
Passengers will be allowed a refund of 70 percent within 24 hours before their train’s departure.
Moreover, a 50 percent amount will be paid to the passengers if they return the ticket just two hours before the train departure.
In case a train is cancelled or more than six hours late, the Pakistan Railways will give a full refund to passengers.
They can collect the amount from the POS counters. They need to show their original CNIC.
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