Being rejected by the Benazir Income Support Programme (BISP) can be frustrating, especially for those depending on this financial assistance. But don’t worry—“a rejection is not the end of the line.” You have legal rights and a clear process to follow. Here’s a simple guide to help you take the right steps if your application was turned down.
Why BISP Applications Are Rejected
Rejections usually happen due to technical system filters, missing or outdated data, or eligibility issues. The BISP system evaluates your income, assets, and background to ensure support reaches those who truly need it.
Common Reasons Include:
- Your income is above the allowed limit
- A family member works for the government or receives a pension
- Ownership of property, vehicles, or a passport
- Incorrect or incomplete national database records
- Errors during the BISP survey
Even small mistakes can disqualify you, so keeping your data up to date is vital.
Step 1: “Confirm Why You Were Rejected”
To proceed, you first need to verify the reason for rejection:
- Send your CNIC to 8171 via SMS
- Visit your nearest BISP office
- Use the online portal if accessible
This will help you decide your next step—whether to correct errors, reapply, or file an appeal.
Step 2: “Fix Errors or Update Your Information”
Once you know why you were rejected, prepare the right documents to update your details. This could include:
- Income changes
- New address or family status
- Updated CNIC, utility bills, or certificates
Ensure everything is current and matches your real situation.
Step 3: “Go Through the Dynamic Survey Again”
You may request another round of the Dynamic Survey, BISP’s official reassessment method:
- Visit a Tehsil BISP Office
- Participate in home surveys if available
- Answer all questions honestly and provide all documents
This is your chance to prove your eligibility again.
Step 4: “File an Appeal if You Are Still Rejected”
If updates don’t work, use your legal right to appeal:
- Write a formal request explaining why the decision was incorrect
- Attach your CNIC, income proof, bills, and any supporting evidence
- Submit it to your local BISP or Tehsil office
- Always ask for a receipt for tracking
Step 5: “Escalate to the Federal Ombudsman (If Ignored)”
If your appeal goes unanswered, file a complaint with the Federal Ombudsman. They have the authority to:
- Investigate unfair decisions
- Order BISP to review your case
- Restore financial assistance if deserved
Know Your Rights
You are entitled to:
- A fair review of your case
- Clear reasons for rejection
- The ability to reapply or appeal
- Support if you meet all criteria
Final Advice: “Don’t Give Up”
If you’re rejected, stay calm and follow these steps:
- Confirm the reason
- Update your data
- Request a survey
- Appeal if needed
- Escalate if ignored
Many applicants have succeeded by being patient and organized. Your effort could bring the help you deserve.
