How to solve BISP fingerprint scanning problems in September payments

BISP July to September 2025 payment delay: Key reasons and next steps for families
The Benazir Income Support Programme (BISP) is Pakistan’s biggest welfare project. It gives financial help to poor families so they can manage basic household needs. In 2025, every eligible family receives Rs. 13,500 four times a year.
To make the system fair, the government uses NADRA biometric verification. This means that beneficiaries must scan their fingerprints before collecting the payment. It helps stop fraud and ensures the money goes only to the right person.
What is Biometric Verification?
When a beneficiary goes to a payment center, they place their finger on a scanner. The machine checks it with NADRA’s database. If the fingerprints match, the system approves the payment immediately, and the person receives Rs. 13,500 along with a receipt.
This method has made the BISP system more transparent and trustworthy because it prevents cheating and impersonation.
Why Does Biometric Verification Fail?
Many beneficiaries face problems when the fingerprint scan fails. Common reasons include:
Old age, where fingerprints fade.
Hard work like farming or labor that damages skin.
Injuries or skin diseases.
Expired CNIC details.
Technical issues with machines or internet.
What to Do If Verification Fails?
If your fingerprint does not match, you don’t lose your payment. You can:
Try again at another payment center.
Use NADRA’s Verisys system for identity check.
Update fingerprints at the NADRA office.
Ask another registered family member to collect the payment.
Step-by-Step Guide to Collect Rs. 13,500
Send your CNIC number to 8171 or check on the BISP portal.
Go to the assigned BISP payment center, HBL Konnect shop, or Bank Alfalah agent.
Carry your original CNIC (not a copy).
Do biometric verification.
Collect the payment and printed receipt.
Safety Tips for Beneficiaries
The service is 100% free. Never pay extra charges.
Only trust SMS from 8171.
Don’t share CNIC, OTP, or fingerprints with strangers.
Always take the full Rs. 13,500 with a receipt.
Why Biometric Verification is Important
Before this system, fraud and unauthorized deductions were common. Now, biometric checks ensure the right person gets the money directly. It has reduced scams and built trust in BISP, making it one of the most reliable welfare programs in Pakistan.
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