Is Microsoft Outlook down? Thousands Hit by Major Email Outage

LONDON – Microsoft’s email service Outlook is facing a major outage across the UK, leaving thousands of users unable to access their accounts early Thursday morning.

According to Down Detector, the issue began shortly after midnight and peaked around 06:00 AM, affecting login access, server connection, and email sending functions.

• 61% of users reported login problems

• 34% had issues with server connections

• 5% were unable to send emails

The outage has affected both personal and business users, with many taking to social media to share their frustration and seek answers.

Microsoft Responds

In a post on X (formerly Twitter), Microsoft 365 stated: “We’re currently investigating an issue.”

Later, they added: “We’ve determined the cause of the issue and have deployed a fix. We’re closely monitoring its deployment and expect the issue to gradually resolve as deployment progresses.”

However, Microsoft’s Service Status Checker still shows ongoing disruptions. It confirms: “Users may be unable to access their mailbox using any connection methods.”

Despite the severity of the issue, Microsoft Outlook’s official X page has not posted any updates regarding the outage, leading to widespread criticism from users.

Social Media Reactions

Many affected users expressed their disappointment and confusion on X.

One user wrote: “Outlook seems to be down this morning – I’m unable to access any emails. Is there any information on when the service will be available again?”

Another added: “I have flight itineraries and work emails I need to check. Why isn’t Microsoft addressing this clearly?”

A third frustrated user commented: “Did you guys fire the social media manager that should be reporting on global outages to keep users informed?”

Some users noted that Microsoft 365 Status made a vague post, but did not clearly name Outlook in their update, leaving many unaware of the true cause behind their email access issues.